Fk111 FAQ — All Your Questions Answered in One Place

Account Policy

No — under fk111's policy, each person may only register one account. Any attempt to create multiple accounts using the same mobile number, device, or bank account will result in all accounts being permanently banned and all balances may be forfeited. This rule exists to prevent bonus abuse and ensure a fair environment for all members. If you've lost access to your existing account, please contact support instead of opening a new one — we'll get it sorted for you.

Profile

Follow the steps below to update your personal information on fk111:

Important: Once KYC verification is complete, your name cannot be changed — as it must match your government-issued ID. Make sure to enter your name correctly at the time of registration.

Password Reset

Forgot your password? No worries — you can reset it in three ways:

No fk111 staff member will ever ask for your password by phone or message. If anyone does, it's a scam.

Identity Verification

KYC (Know Your Customer) is the identity verification process required for secure withdrawals. Documents needed:

• National ID Card (NID) — Clear photos of both the front and back.
• Selfie — A clear selfie holding your NID.
• Mobile Banking Statement — Screenshot of your bKash/Nagad account (if required).

Process: Log in to your account → Profile → "Verify" → Upload documents → Submit. Verification is usually completed within 24–48 hours. Without KYC, daily withdrawals are capped at ৳5,000.

Deposits & Payments

Under normal circumstances, deposits made via bKash or Nagad are credited instantly 2–5 minutes will be added to your balance. However, there are a few reasons a delay may occur:

• There may be a temporary issue with the payment gateway or bank — please wait up to 30 minutes.
• Incorrect reference number provided — in this case, manual processing may take 2–4 hours.
• If a transaction is flagged as suspicious, it is reviewed by the security team — typically resolved within 2 hours.

What to do: Save your deposit receipt or transaction ID. If your balance hasn't updated within 30 minutes, contact Live Chat with that receipt. Successful payments are never lost — there may just be a delay.

VIP Program

Fk111's VIP program has 5 tiers in total. Points are earned on every bet, and your tier advances based on those points:

• Bronze: Default tier for new members — 3% weekly cashback.
• Silver: Monthly bets of ৳10,000 — 5% cashback and a birthday bonus.
• Gold: Monthly bets of ৳50,000 — 7% cashback and priority withdrawals.
• Platinum: Monthly bets of ৳2,00,000 — 10% cashback and a dedicated account manager.
• Diamond: Invite-only — maximum cashback, exclusive events, and gifts.

When your tier is upgraded, you'll automatically receive an SMS and app notification. Your VIP details are visible in the "My Rewards" section of your account.

Betting Guide

Fk111 primarily In Decimal format Odds are displayed as decimals — for example, 1.85, 2.30, or 3.50. Calculating your winnings in this format is straightforward:

Winnings = Bet Amount × Odds
Example: ৳100 bet × 2.50 odds = ৳250 (profit ৳150)

You can switch the format in Settings to Fractional or American (Moneyline). Higher odds mean a lower chance of winning but a greater return. Before placing a bet on fk111, check the odds analysis page for detailed statistics.