Data Security

Fk111 Privacy Policy — how your information is kept safe

When you use fk111, we collect certain information — but you have the right to know why we collect it, how we collect it, and where it is stored. This page explains everything clearly.

Last Updated: January 2026 Applicable to: fk111.biz SSL Secured
Section 01

Introduction — why this policy matters

When you open an account, play games, or place bets on fk111 (fk111.biz), certain information naturally comes to us. This Privacy Policy explains how we use that information, how long we keep it, and how we keep it secure.

We believe your privacy is a fundamental right. fk111 never sells your data, shares it with advertisers, or uses it for any purpose beyond what is necessary — without your consent.

This policy applies to the fk111.biz website, its mobile version, and all related services. Continued use of the platform indicates your agreement to this policy.

Section 02

What types of information do we collect?

Fk111 only collects data that is strictly necessary. No excessive or irrelevant information is requested.

Data Type Example When It Is Collected Mandatory?
Identity Documents Full name, date of birth, NID/passport During KYC Verification Yes
Contact Information Mobile number, email address At the time of registration: Yes
Payment information BKash/Nagad number, bank account details At the time of transaction: Yes
Usage Data Login timestamps, game history, bet records While using the platform: Automatic
Device information IP address, browser type, OS During your visit: Automatic
Marketing Preferences SMS/Email Newsletter Consent To change settings Optional

What we don't collect

  • Full credit/debit card numbers — fk111 does not accept card payments.
  • Your home address (unless required for KYC).
  • Social media passwords or access tokens.
Section 03

Why Is This Data Collected?

Fk111 never uses your information without a clear reason. Every piece of data we collect serves a specific purpose — all of which are explained transparently below.

1
Account Management & Verification

Core information is needed to verify your identity and keep your account secure. It also helps prevent fraud and underage access.

2
Payment Processing

Financial details are required to process payments correctly via bKash, Nagad, or bank transfer and to confirm deposits.

3
Improving customer service

Knowing your gaming history allows our support team to assist you faster and more accurately.

4
Sending relevant offers

Promotions are sent based on the games you enjoy — we do not spam you with irrelevant ads.

5
Legal Obligations

Certain data must be retained to comply with international gaming licensing and financial regulatory requirements.

Section 04

Is information shared with third parties?

Fk111 does not sell or share your personal information with advertising companies — that is our strict policy. In limited cases, however, we may share necessary information with trusted partners.

Who with What data Why
Payment gateway Mobile number, transaction amounts To process bKash/Nagad transfers
Identity Verification Services NID/passport details To Complete KYC Verification
Game Providers Session ID (not your name or number) Required for gameplay
Legal Authorities What is required by court order Legal compliance

Fk111 never sells, rents, or shares your data with advertisers, brokers, or any other commercial third party. This is a non-negotiable policy.

Section 05

How is your data kept secure?

Fk111 uses multiple layers of security technology to protect your data. Even if one layer is breached, the next ensures your data remains protected.

SSL/TLS encryption

All communication between your browser and our servers is encrypted with 256-bit SSL.

Two-Factor Authentication

Enabling 2FA on your account means no one can log in without the OTP — even if they have your password.

Secure Servers

Data is stored in ISO-certified data centres that meet international standards.

Restricted Access

Within fk111, only authorised staff can access specific data.

Security experts conduct regular audits of fk111's systems, and any vulnerabilities identified are resolved promptly.

Section 06

Cookie Policy

When you visit fk111.biz, your browser saves certain cookies. Cookies are small text files that help enhance your browsing experience.

Cookie type

  • Essential Cookies: Login sessions and security tokens — the site simply can't function without them.
  • Functional cookies: Remembers your language and theme preferences — without this, you'll need to set them again each visit.
  • Analytics Cookies: Tracks how much of a page has been viewed — does not identify you personally.
  • Marketing cookies: Used to show relevant offers — can be disabled from your browser settings.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect how fk111 functions.

Section 07

Your data rights

Every registered user on fk111 has important rights regarding their personal data. Those rights are outlined below.

Right to Access Your Data

You can request to view any information we hold about you at any time.

Right to Rectification

You can request corrections if any of your information is inaccurate.

Right to Erasure

After closing your account, you can request the deletion of specific data.

Restrict Processing

You can object to certain types of data processing.

Data Export

You can request a copy of your data in a portable format.

Opt out of marketing

You can unsubscribe from SMS/email newsletters at any time.

To exercise any of these rights, email our support team: support@fk111.biz

Section 08

How long is your data retained?

Fk111 does not hold onto data longer than necessary. Each type of information has a defined retention period.

  • While your account is active: All data is actively kept secure.
  • After Account Closure: Transaction history may be retained for up to 5 years to meet legal requirements.
  • KYC documents: Up to 7 years as required by regulatory obligations.
  • Analytics data: Non-personally identifiable analytics data is deleted after 2 years.
  • Support conversations: Retained for 12 months after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymised — ensuring you can never be identified from it afterwards.

Section 09

Contact & Complaints

If you have any questions about our Privacy Policy or want to know more about your personal data, please get in touch with us.

Email

Privacy@fk111.biz
Responses typically arrive within 24–48 hours.

Live Chat

Click the chat icon at the bottom right of the site.
24/7 support in Bangla.

If this policy changes, you will be notified via your registered mobile number or email, and the "Last Updated" date at the top of this page will be revised accordingly.

Why Does fk111 Genuinely Care About Your Privacy?

Six reasons why fk111's data protection is genuinely up to standard

Data Is Never Sold

Fk111 never sells your personal data to third-party advertisers or data brokers — this is our written commitment.

Transparency in Plain Language

Everything is written in plain language rather than complex legal terms — so you can actually understand it.

256-bit encryption

Every data transfer is secured with bank-grade SSL encryption — keeping hackers completely locked out.

Control Over Your Own Data

View, correct, or delete — you always have the right to decide what happens to your data.

Deleted After a Set Period

Fk111 does not retain unnecessary data indefinitely. Once the set retention period has passed, data is securely deleted.

Privacy Support Team

Any data protection complaints receive a response within 24 hours — in Bengali.

General FAQs

Frequently Asked Questions

At fk111, winnings are generally credited to your account balance as soon as the bet result is confirmed. Once you submit a withdrawal request, funds are delivered to bKash or Nagad within 30 minutes to a maximum of 2 hours. Bank transfers may take 1–3 business days. If KYC is not completed, larger withdrawals may take slightly longer. If a payout is held up for more than 24 hours for any reason, contact Live Chat support directly and it will be resolved promptly.

fk111 customer support is available 24/7, every day of the week. The fastest way to reach us is via the Live Chat button at the bottom right of the site — you can chat in Bengali and will typically be connected to an agent within 2–3 minutes. For email enquiries, write to support@fk111.biz and expect a reply within 24 hours. For privacy or data-related matters, please contact us separately at privacy@fk111.biz.

Play with Peace of Mind — Your Data Is Safe

Your privacy is always our top priority at fk111. Join us today.

For users aged 18 and above only. Please play responsibly.

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